Our mission is to help people to have better lives by delivering the best services for all.

Projects

Community Fund

Service rePublic saw and took the opportunity to look at the Community Fund process in Cork County Council and to adopt a service design approach to redesigning this.

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Housing Representations

Housing representations are made to the Council by elected members on behalf of their constituents. Over 250 representations were being made to the Housing Directorate each month through various channels – emails, face to face, letters, phone, etc. It was a very manual and time consuming processing, inputting and following up on the representations.

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Joint Initiatives between CIT and Cork County Council

Some of the projects we’ve worked on together include: International Service Design Experience in Cork; Designing Innovative Services, Special Purpose Award, CIT; Design Challenge, Innovation Week CIT & Older Persons Council; CIT Work placements at Service rePublic

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Current Projects

We are currently working on a number of projects to benefit the public and staff. These included a number of initiatives for Housing including Housing Repairs; Reporting & Inspection process for litter and waste; IT Mentoring in our libraries with Age Action; Fleet Management, Community Enhancement Fund; GDPR Reporting Services; Lifeguard Inspections & Water Safety. Watch this space for more...

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