Our mission is to help people to have better lives by delivering the best services for all.

News

Service Design Drinks

Join the conversation around designing and delivering better services, and find out how Service Design methods and techniques can be applied in digital product/service ecosystems, healthcare and local government. Paul will be speaking about Embedding Service Design in a Local Authority: Challenges, Successes & Lessons Learned.

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EU Policy Lab

Cork County Council’s Service Design team “Service rePublic” led by Julianne Coughlan invited 20 citizens to discuss the future of government, forms of participation and public service delivery on 26th of February, 2018, in the framework of the Future of Government citizen workshop.

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Global Conference 2018

The International Service Design Conference held in Cork last September has brought about an enthusiasm for the discipline of Service Design in Ireland and in particular has piqued the interest of other local authorities and government departments who are keen to learn from Cork County Council & Service rePublic. We are delighted to announce that due to the significant interest in Service Design generated by that event, the International Service Design Network has chosen Ireland as the host country for the Service Design Global Conference (SDGC18).

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CIT Work Placements 2018

We were very fortunate to have four CIT students work with us from January to August 2018. These were Kamil Roman, Sam Kingston, Aaron Walsh and Kealan Forde. The have been involved in all aspects of our service design process from discovery workshops, user interviews, research to the delivery of projects.

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