We are Service rePublic – Ireland’s first public sector service design centre based in County Hall, Cork.
Service rePublic is a partnership between Cork County Council and Cork Institute of Technology, established in January 2017 and was officially launched in May 2017. This collaboration marks the beginning of a new, exciting approach to service delivery in the public sector in Ireland.
Service rePublic is:
- creating better services for citizens and users by designing them using a collaborative approach
- developing opportunities for citizens, communities and business
- co-designing new futures (tackling societal challenges, e.g. ageing population)
- adopting a developmental view of local government
Service rePublic aims to transform how Cork County Council operates, by looking outwards rather than inwards, by engaging with citizens, users, elected representatives, communities, businesses and other stakeholders (public and private).
We use an all-inclusive approach to co-designing and co-creating better services. Service rePublic is fostering an educational environment for the development of service design in the Cork area, allowing the teaching of the discipline to be supported by the experience of transforming services in a real local authority environment.